The Energizer

Resilient Insights for Work & Life

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Forget parties and perks! Employee Experience Needs More.

By Eileen McDargh - Monday, April 23, 2018

In a war for talent, employee experience has risen as THE critical issue for this year. But make no mistake. It is not: 

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We’ve Made a Mockery of Earth Day And How to Fix it.

By Eileen McDargh - Monday, April 16, 2018

Forty-eight years ago, Senator Gaylord Nelson of Wisconsin was disturbed that an issue as important as our environment was not addressed in politics or by the media, so he created the first Earth Day, on April 22, 1970.  

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Ten Tips to Move Customer Service from Drab To Fab!

By Eileen McDargh - Monday, April 09, 2018

It happens all the time: A full-page ad is placed in a major monthly publication. The ad touts the service excellence of their product. Catchy phrases. Great promises. Major dollars are spent to create an implied image in the mind of the consumer. And it can vanish in a heartbeat if promises made are not promises kept—if the derived image cancels out the implied image!  

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The Care & Feeding of Virtual Teams

By Eileen McDargh - Wednesday, April 04, 2018

The good news about technology is that teams can be spread throughout the world, offering a rich background for global enterprises. The difficult news is that time zones and the absence of visual interaction can cause teams to stumble or even fail to start at all.  

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When Your Get Up & Go Just Got up and Went!

By Eileen McDargh - Monday, April 02, 2018

Five Tips to Refresh and Regain Your Resiliency  

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Diminishing but not Forgotten

By Eileen McDargh - Monday, March 26, 2018

Well, almost forgotten. I’m referring to the 1074 WASP (Women Air Force Service Pilots) who served this country during WWII. They took over all the domestic war time aviation duties so male pilots could fly combat missions. Collectively, they flew some 60 million air miles, towing targets for gunnery practice with live ammunition, ferrying planes, and testing planes just off the factory line. It was not without hazard… 38 of them died in the course of duty.  

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The Optics of Optimism - Part 2

By Eileen McDargh - Monday, March 19, 2018

Heavy clouds moved across the sky, blocking out Catalina Island that looms some 26 miles west of my California shore.I was reminded that when I first moved to this area, I had HEARD about Catalina but for the first three months, driving up the coast to my office, I gave it no more thought.  

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The Optics of Optimism - Part 1

By Eileen McDargh - Monday, March 12, 2018

It wasn’t until I got my first pair of glasses in sixth grade that I realized signs had readable letters, leaves weren’t blurry green, and I no longer had to sit in the front row to read the blackboard. 

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Resilient Workers are Engaged Workers

By Eileen McDargh - Monday, March 05, 2018

The front cover of FORTUNE February 2018 blared this headline: “You’re Hired. Companies are fighting for Talent”.  

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Guest Post: Whose Job is Corporate Culture Anyway?

By Eileen McDargh - Monday, February 26, 2018

Ginger Hardage and I connected years ago when I called Southwest Airlines, asking if I could visit the headquarters and observe more carefully what made this company such a magnet for getting and keeping talent. Ginger was my contact. She recently retired as as Senior VP Corporate Culture and Communications and now is ready to share her vast knowledge with the rest of the world.  

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