The Energizer

Resilient Insights for Work & Life

Resilience Requires Support and Empathy

by Eileen McDargh, Chief Energy Officer - Monday, March 11, 2019
Featured Image

A recent study at the University of Michigan found that empathetic skills in college students have declined by as much at 48% over the last 8 years. The reasons for the decline are many, but two in particular stand out:

  • People participate in less face-to-face communication.
  • Mobile devices are taking the place of actual interaction.
Declining empathy is not only a problem for college students. Our over-scheduled lives and the ever-increasing drive for productivity have changed how we interact. Remote workplaces, self-paced learning, and social networking all contribute to fewer face-to-face interactions. This lack of physical interaction makes it difficult to truly connect. As noted by Dr. Sherry Turkle in her book, Reclaiming Conversation:

“Empathy is uniquely human.
 It cannot be mastered without face-to-face conversations.”

Research has shown that teams with higher empathy are more creative and productive.

Here are a few ways to improve your ability to empathize:

  1. CHALLENGE your own assumptions. 
  2. DO NOT JUDGE the choices of others based on your personal upbringing/life experiences.
  3. LISTEN to others’ stories.
  4. TRY to put yourself in someone else’s shoes.


A powerful way to generate conversation on empathy is with the newest video distributed by StarThrower. There Is Only Us with John Noltner reminds us that we are more alike than different. Featuring timely stories, this team-focused program offers a safe place and process to have challenging, but necessary, conversations on ways to create a more empathetic culture. You can find it at Starthrower.

PS: it is also on sale!  

Little changes in attitude can make a big difference. Invest in improving empathy. You will like your return on investment…

Share This Post

Like this post? Please share it!

< Back to All Posts


Eileen McDargh Keynote Speaker Blog Author

About Eileen!

Since beginning her consulting and training practice in 1980, Eileen has become noted for her ability to speak the truth with clarity, wisdom, humor and compassion. Long-standing clients and repeat engagements attest to her commitment to make a difference in minds, hearts and spirits of organizations and individuals. She draws upon practical business know-how, life's experiences and years of consulting to major national and international organizations that have ranged from global pharmaceuticals to the US Armed Forces, from health care associations to religious institutions. Executive Excellence magazine selected her as one of the top 100 thought leaders in leadership and among the top ten consultant providers of leadership development.

View all posts by Eileen

Subscribe to My Blog!

Like My Blog?

Please share it!

Recents Posts




Superbowl waiting Multi-tasking work life balance Burnout servant leadership Married Strangers Faith Dogs angels Stress Voting Writing women in leadership St. Patrick's Day ecology Content Generation resilience Aging Positive Brain Repatterning Sexual Harassment cancer Exercise Radical Resiliency Charity Nursing Arlington Cemetary Emotional Intelligence Engaged Workers Talk Ain't Cheap Book Office Celebrations Energizing Divorce Politics Your Resiliency GPS Learned Optimism Suddenly Single Motivating Others Humanity Adventure Girls Laughter creativity Labor Day Sleeping Walk For Hunger Henry VIII Mother's Day Vacation love Interview Listening Communication Adaptability Disrupt preresilience Postive Work Environment Option B Energy Corporate Culture resilient organizations Memorial Day Alzheimer's Hurricane Irma Employee Attitude Trust conscience New Year resolutions Environtment Patriots Family Humor Leadership Skills Soft Skills e-mail Empathy Leaders Open Doors Book Siblings Social Media holidays Travel Boston Marathon Branding Guns John Havlik teams customer service Bill Treasurer coaching employee retention stuck Sales Mark Scharenbroich Sustainability resiliency Seder Eve resilient leaders Intentions Feedback Napping Energizing Others Bullying LGBTQ Building Resilience Reshaping the Brain Loss Survive Tornadoes in Texas Children Optimism Diversity Relationships employees Women Career Advice Networking Book Reviews Kindness Persuasion Fun Work Environment Idea Honoring Veterans Ecotourism Yoga Back To School civil discourse USAA Depression Twas The Night Before Christmas More Fun at Work Thanksgiving WASP goals Deloitte Christmas Adam Grant Marriage The Last Jedi Happiness Hurricane Harvey Spelling Bee U.S.A.A. John Blumberg Gifts From The Mountain Speaking Road Trip gratitude Jewish Sheryl Sandberg Climate Change Vegan Technology Education Change Animals Disruption Meetings earthquakes